Introduction
AlienIcons ("we," "us," or "our") operates alienicons.com and the AlienIcons Canva application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
Information We Collect
Information You Provide Directly
Account Information — Email address, display name, and authentication credentials when you register.
Profile Data — Any information you choose to add to your profile.
Payment Information — Billing details processed by our third-party payment provider. We never store your full card number.
Communications — Messages you send via email or support channels.
Information Collected Automatically
Usage Data — Pages visited, icons viewed, search queries, download activity, and interaction patterns.
Device & Browser Data — IP address, browser type, operating system, screen resolution, and referring URL.
Cookies & Similar Technologies — We use cookies and local storage to maintain sessions, remember preferences, and analyze usage.
Information from Third Parties
Canva Integration — Authentication tokens and basic profile information from Canva when you use our Canva app.
OAuth Providers — Name, email, and profile picture from third-party sign-in providers.
How We Use Your Data
Provide, operate, and maintain the Service.
Process transactions and send purchase confirmations.
Personalize your experience — icon recommendations, saved preferences, and usage history.
Communicate with you — account notifications, security alerts, and support responses.
Improve the Service — analyze usage trends, debug issues, and develop new features.
Detect and prevent fraud, abuse, or security incidents.
Comply with legal obligations.
How We Share Your Data
Service Providers — Hosting, analytics (Google Analytics), error monitoring (Sentry), and payment processing partners. Access limited to performing services on our behalf.
Legal Requirements — When required by law, regulation, legal process, or enforceable governmental request.
Business Transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, financial record-keeping).
Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data.
Object to or restrict certain processing activities.
Data portability — receive a copy of your data in a structured, machine-readable format.
Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at [email protected].
Security
We implement industry-standard security measures including encrypted data transmission (TLS), secure password hashing, and access controls. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy, reach out:
We aim to respond within 48 hours.